Your FAQ's Answered

What makes skin xo. products different from other skincare brands?

Our primary focus is on anti-aging skincare products suitable for all skin types. We aimed to eliminate any unnecessary 'fluff' by creating skincare products that are results-driven and simplified.

skin xo. products are formulated with natural, organic, and sustainable ingredients. They are vegan, cruelty-free, and handmade in small batches, ensuring high quality and efficacy.

Are skin xo. products suitable for all skin types?

Yes, our products are designed to be gentle and effective for all skin types, including sensitive skin. We use carefully selected ingredients that cater to various skin concerns like acne, dryness, and aging.

Does skin xo. products contain any synthetic fragrances or harmful chemicals? 

No, all our products are free from synthetic fragrances, parabens, sulfates, and other harmful chemicals. We prioritize using natural and organic ingredients that are safe for your skin.

Are your products tested on animals?

No, Skin XO is a cruelty-free brand. We do not test our products on animals, and our products are certified vegan.

How long does skin xo. products last after opening?

Our products are formulated to last up to 12 months after opening. Please refer to the specific product packaging for detailed information.

Do you offer international shipping?

Currently, we offer shipping within South Africa only. Please check our shipping policy page for updates on international shipping options.

What is your return policy?

We offer a 7-day return policy on unopened and unused products. Admin fees apply as well as a courier fee to be paid by the customer. For more details, please visit our return policy page on the website.

Product Disclaimer

At Skin XO, we prioritize the use of premium ingredients—natural, organic, and vegan whenever possible. Please be aware that our products may contain nut oils and essential oils. We strongly advise you to check the ingredient list for potential allergens or sensitivities. If you experience any irritation or redness, discontinue use immediately and consult a healthcare professional if necessary.

If you have any questions, please email us at sales@skin-xo.co.za and we'll gladly assist you.

Contact form

skin xo.